Ushur and Five9 partner in bid to bolster customer experience
Ushur, a leading provider of AI-Powered Customer Experience Automation™ (CXA), is set to integrate its award-winning platform into the Five9 CX Marketplace, as part of a new collaboration.
Photocert welcomed into Duck Creek Technologies partner ecosystem
Photocert and Duck Creek Technologies have solidified a strategic partnership aimed at fortifying the insurance industry's visual data authentication capabilities.
assurdeal strengthens advisory board in bid to become France’s digital insurance leader
assurdeal has announced the addition of Mikaël Maslé to their esteemed advisory board, in a bid to become a digital insurance leader in France.
Neptune Flood expands insurance offering into Kentucky
Neptune Flood has made a significant announcement today regarding its expansion into the state of Kentucky.
Korean Re elevates ESG rating to Outstanding A, securing top marks in KCGS evaluation
Korean Re has secured top marks in the form of an ESG integrated rating of A from the Korea Institute of Corporate Governance and Sustainability (KCGS).
Bain Capital invests $200m to transform mutual insurance landscape
Bain Capital Insurance has invested $200m to establish The Mutual Group and revolutionise the landscape of mutual insurance.
QBE Re bolsters leadership with new underwriting and analytics chiefs
QBE Re has recently announced the addition of Andrew Guarnori and Ashish “Ash” Ahluwalia to its senior team in newly created positions.
Aon’s strategic acquisition of NFP enhances global advisory services
Aon and NFP, a prominent middle-market property and casualty broker, have announced a definitive agreement for a major acquisition.
CII welcomes new vice presidents to strengthen global insurance outreach
The Chartered Insurance Institute (CII) has recently announced the appointment of two new Vice Presidents Enas Asiri and Suresh Nair.
Understanding customer expectations: The bedrock of CX innovation
Ushur recently delved deeper into the topic of customer expectations as a vital part of the customer experience.
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