Sector Updates

In today’s fast-paced business environment, the importance of swift customer response time cannot be overstated. Imagine sending an email with high hopes of a prompt reply, only to be met with silence as days pass by. This lack of engagement can swiftly sour a potential customer relationship, leaving individuals feeling undervalued and ignored. With 88% of customers equating the quality of service to the overall experience provided by a company, the pressure mounts for businesses to prioritise timely responses.

In an unprecedented move, ZeroEyes, known for its pioneering AI gun detection technology, has been welcomed into the coveted Lloyd's Lab Accelerator program, marking...

Chubb Personal Risk Services (PRS), known for its commitment to providing exceptional insurance services, has announced the launch of an innovative self-service Flood Insurance System.

Bishop Street Underwriters, a notable entity within the RedBird Capital Partners' portfolio, has formally announced a groundbreaking joint venture with Topsail Reinsurance SPC, Ltd. (Topsail Re), a leading privately-held reinsurer. This alliance is set to accelerate the growth of Bishop Street’s differentiated Managing General Agents (MGAs) platform by providing preferred capacity alongside Topsail Re’s extensive underwriting expertise.

Relm Insurance, a prominent specialty insurance carrier catering to emerging and innovative industries, has welcomed Chris Sinkey as its Chief Operating Officer.

Omnichannel InsurTech firm, Qoala, has successfully completed its Series C funding round, amassing $47m. This significant financial milestone was led by PayPal Ventures alongside MassMutual...

A new initiative, known as the Travel Insurance Eco Challenge, has been launched aiming to foster sustainable travel practices within the global travel insurance industry.

HSB, a Munich Re subsidiary, has unveiled Cyber for Auto, a new coverage tailored to protect against cyber threats targeting personal cars and trucks.

Hannover Re, a global reinsurer, is consolidating its cyber and digital businesses to establish a new specialty reinsurance unit.

Yotta Automated Software Solutions Inc. (YASSI), a leading provider of real-time vehicle lienholder, registration, and title data solutions, has joined Guidewire‘s InsurTech Vanguards program.