Sector Updates

The significance of digital communications is growing, making true omnichannel capabilities more critical than ever in providing a unified customer experience. While the goal of omnichannel might sound simple, it involves complex challenges. InsurTech Usher delves into the nuances of omnichannel and its impact on business drivers like loyalty, customer experience improvement, and operational cost reduction. 

The InsurTech sector for commercial insurance carriers has not evolved as quickly as expected, according to Joe Lettween, chief innovation, data science, and technology...

KYND Limited, a leading name in cyber risk management, has unveiled the findings of its Cyber Insurance Survey 2023

In a significant shift, WTW has announced the appointment of Peter Carter as the leader for its revamped climate practice.

CharmHealth, a prominent healthcare technology solutions provider, has introduced three groundbreaking advancements aimed at enhancing patient care.

Howden Ventures has secured an impressive £500 million in insurance coverage, thanks to the backing of key industry players like Tokio Marine Kiln, Chaucer, and Liberty Specialty Markets.

NMI, a leading full commerce enablement technology company, has acquired Sphere's Commercial Division, to strengthen their underwriting and risk management capabilities.

Slide Insurance has acquired renewal rights for 86,000 Florida homeowners insurance policies from Farmers Insurance.

FinTech and InsurTech are rapidly evolving, consistently introducing game-changing technologies, among which embedded AI and generative AI stand prominently. These advancements aren’t mere buzzwords but rather critical tools altering the landscape of commercial and specialty insurance, particularly in the realms of underwriting and customer experience.

Mobile apps have become indispensable tools for insurance agents, revolutionising their workflows and boosting customer service. Among the valuable features that insurance agent apps offer, the ability to scan ID documents on the go stands out. Scanbot SDK explores the advantages of mobile document scanning for insurance professionals and how you can seamlessly integrate it into your app.