Tag: Fintech

In the wake of escalating living costs, contact centres have become crucial lifelines, particularly for vulnerable customers requiring support across utilities, healthcare, and housing sectors. This enhanced reliance on contact centres underscores their pivotal role in delivering responsible and sensitive services.

One of America's largest mortgage servicers has been facing a significant challenge. The company, which was established in the early 1990s and operates across...

Slide Insurance, an InsurTech company specialising in homeowners insurance, has secured a $175m senior credit facility.

Insurance is an industry where every pathway converges towards the customer. When developing policy offerings, it’s crucial to consider the client, including features such as online quote generation and purchasing options for auto and homeowners insurance. The convenience of obtaining these policies online has become essential for satisfying customers and capturing market share. Global IT business products provider Comarch dives into how you can satisfy your digital insurance clients.

Trinity Capital, known for its diversified financial solutions for growth-oriented companies, has pledged a significant $40m debt facility to Gravie, one of America's rapidly expanding...

Flock, the London-based InsurTech scaleup, has entered into a new partnership with Admiral Pioneer to transform UK fleet insurance with advanced technology and real-time risk management solutions.

Qover, a leading InsurTech, has announced the launch of its AI-enabled solution designed to streamline the claims experience.

Ushur, a leader in AI-powered Customer Experience Automation™ (CXA), has announced that Anthony Smolek has joined its executive leadership team as chief financial officer (CFO).

AI agents have been making significant headlines recently. To understand their impact, it’s useful to revisit the era of AI assistants and the advancements...

British Caribbean Insurance Company has launched the Carribbean's first-ever omnichannel insurance ecosystem.