IAT Insurance Group, a specialty property and casualty insurance carrier, has chosen CLARA Analytics, a leading AI-based claims solutions provider, to implement its Claims Document Intelligence Pro (Claims DocIntel Pro) platform.
The partnership aims to streamline IAT’s auto and general liability claims processes, enhance efficiency, reduce costs, and eliminate potential errors.
The collaboration is driven by the need to optimise claims processing, particularly in handling auto and general liability claims, which often pose complex and costly challenges. By leveraging Claims DocIntel Pro, IAT aims to accelerate claims management while minimising the risk of oversight.
Claims DocIntel Pro, a solution developed specifically for claims professionals, is powered by generative AI models and proprietary technology.
The platform enhances adjusters’ efficiency by rapidly identifying critical elements such as bad faith doctrines, key medical issues, and time-sensitive conditions.
It generates comprehensive summaries, treatment timelines, and risk assessments while notifying adjusters of any required actions.
IAT Insurance Group chose Claims DocIntel Pro due to its ability to handle complex legal demands and medical records, particularly in auto and general liability claims, which are often the most expensive to manage.
The platform significantly reduces processing time, potentially saving millions of dollars by surfacing vital information earlier in the claims process.
Heather H. Wilson, CEO of CLARA Analytics, said, “IAT Insurance Group is a forward-thinking carrier. Its team understands the power of generative AI and how it can be a game-changer for their adjusters as well as their bottom line. We are honoured that they have become a champion of Claims DocIntel Pro. This underscores the value of our transformational product as we work to define the future of claims.”
Trent Haas, executive vice president and chief claims officer at IAT Insurance Group, said, “Generative AI offers a lot of promise, but it must be applied correctly, with great diligence and understanding of compliance nuances. CLARA brings deep knowledge and experience in claims and thoughtfully leverages technology to help address lengthy, tedious processes. We are excited by the time savings and claim insights from Claims DocIntel Pro and look forward to watching the ways it will improve our claims process and positively impact both our adjusters and customers.”
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