One Inc, a leader in digital payments solutions for the insurance industry, is set to digitise and streamline payment processes for GoAuto Insurance policyholders, as part of a new partnership between the firms.
By integrating One Inc’s ClaimsPay® and PremiumPay® solutions, the collaboration enhances both inbound premium payments and outbound claims disbursements, delivering a seamless and efficient customer experience, according to InsurTech Insights.
Through this integration, GoAuto customers gain access to a range of payment options, including popular consumer platforms such as Apple Pay, Google Pay, PayPal, and Venmo. This diversification simplifies both claims payments and premium collections, accelerating processing times and improving service efficiency.
One Inc processes more than $95bn in annual payments through its network of over 780,000 vendors. Its platform is trusted by over 250 carriers, MGAs, and TPAs, positioning it as a key driver of digital transformation in the insurance sector.
GoAuto Insurance specialises in affordable car insurance and operates in multiple states across the US. The company prioritises innovative technology to provide its policyholders with flexible, modern payment options.
Dan Cummings, CEO of GoAuto Insurance, said, “The decision to partner with One Inc was influenced by their capability to provide everything we needed in one place and continue our process of upgrading our operating systems to meet the growing demands of our policyholders. Their platform seamlessly integrates with our existing systems, enabling us to handle both inbound premium payments and outbound claims disbursements more efficiently. One Inc’s insurance-centric approach and commitment to keeping us ahead of the market make them the ideal partner for our future growth.”
Brad Scharf, COO of GoAuto Insurance, emphasised, “We wanted a provider that could not only meet our immediate needs but also grow with us over time. One Inc offers the scalability and innovation required to keep us on the cutting edge of the industry without having to worry about constantly chasing modernisation trends. Their proactive approach to payments—especially their leadership in virtual card and wallets—really set them apart.”
Ian Drysdale, CEO of One Inc, highlighted the industry significance of this partnership. “Digital payments offer a strong customer value proposition while giving insurers a competitive edge. As GoAuto embraces more efficient solutions, they join the tide of carriers looking to their claims technology to build a digital infrastructure that allows them to quickly adapt to evolving policyholder demands and stay ahead of competitors.”
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