FinTech Global recently sat down for an interview with Dun & Bradstreet, a US-based provider of commercial data, analytics, and insights for businesses, to find out how financial services and insurance companies are navigating risk in an age of AI, fraud and uncertainty.
Dun & Bradstreet recently released the Financial Services & Insurance Pulse Survey 2025, built on the responses from over 2,000 senior professionals across five major markets. The report highlights an industry stuck between innovation and overcoming barriers, such as legacy systems, volatile risk and poor data quality.
Some of the highlights of the report include: cybersecurity is the biggest concern at FS&I firms and followed by fraud; nearly 38% of respondents said they were not prepared for a range of risks despite increased investment; 64% of firms lack faith in their data for decision-making and risk management; and an overwhelming 91% of respondents said they had experienced negative effects from third-party relationships.
During this interview, Sara De La Torre, head of banking, financial services and insurance at Dun & Bradstreet, examined some of the findings of the report. She explored:
- Why many professionals still feel vulnerable to cyber attacks, despite increased investment into cybersecurity
- Why third-party visibility is still a blind spot for firms
- The barriers preventing firms from building trustworthy data foundations
- How FS&I leaders can ensure AI projects deliver on ambition
- The importance of collaboration in building true resilience
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