Walaa and CoverGo launch next-gen digital health claims platform

Walaa, a leading insurer in Saudi Arabia, and CoverGo, a global InsurTech providing core insurance platforms for health and P&C insurers, have gone live with a next-generation digital health insurance claims platform aimed at transforming Walaa’s claims operations and customer experience.

Walaa and CoverGo launch next-gen digital health claims platform

January 8, 2026

Walaa, a leading insurer in Saudi Arabia, and CoverGo, a global InsurTech providing core insurance platforms for health and P&C insurers, have gone live...

Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading insurance provider, with its FCA-regulated subsidiary Diligenta UK set to manage more than 6.5m policies under end-to-end administration services. The expansion covers an additional portfolio of Life Insurance business, enabling Aviva to deliver digitally transformed services, experiences, and outcomes for its customers. This enterprise-level digitisation approach follows New Consumer Duty Principles, focusing on positive outcomes for policyholders. Key initiatives include self-service capabilities, digitally powered service delivery centres, and a simplified technology landscape. TCS leverages its BaNCSTM platform and contextual knowledge to enhance service quality for all stakeholders, including policyholders, advisers, and operational staff. The platform enables faster resolutions, improved access to information, and better outcomes for customers. Diligenta has successfully migrated several million policies to TCS BaNCSTM and remains committed to providing highly digitised, automated services that enhance customer experiences. Residing on a digital core, TCS BaNCSTM for Life Insurance and Pensions supports conversational interfaces that guide users through their business journeys. Its new product configurator allows agile product launches in days, while a rich set of domain APIs enables interoperability across channels and business lines. The platform’s one ecosystem and open products philosophy support advanced digital portals with built-in first-point resolution (FPR), straight-through processing (STP), and risk control features, offering policyholders enhanced self-service and contextualised insights. R Vivekanand, President, BFSI Products & Platforms, TCS, said, “Our enduring partnership with Aviva, established on mutual trust and commitment over many years, has continually strengthened and delivered a better experience for customers. Aviva’s ongoing trust in our services, and their decision to entrust us with additional portfolios, demonstrates the depth of our collaboration. We remain dedicated to delivering an exceptional experience for Aviva and its customers. We continue to invest in our TCS BaNCSTM platform and services to stay ahead in the fast-changing tech landscape, as we strive to enhance end-to-end customer experience benchmarks within the UK Life and Pensions industry.” Keep up with all the latest FinTech news here Copyright © 2026 FinTech Global

TCS partners with Aviva to manage 6.5m life insurance policies

January 5, 2026

Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading insurance provider, with its FCA-regulated subsidiary Diligenta UK set to manage...

Hannover Life Reassurance Company of America has announced a significant leadership transition, as it looks to begin a new chapter for its US operations.

Hannover Re US announces new CEO

January 5, 2026

Hannover Life Reassurance Company of America has announced a significant leadership transition, as it looks to begin a new chapter for its US operations. The...

Ethos adds Aflac cancer insurance to independent distribution suite

December 24, 2025

Ethos, a leading life insurance technology company, has announced a new partnership with Aflac, a major provider of supplemental health insurance in the US. The...

TCS expands Diligenta services for Aviva life and pensions

December 19, 2025

Tata Consultancy Services (TCS) has expanded its partnership with Aviva, the UK’s leading Insurance, Wealth and Retirement provider, to further enhance customer experience across life...

Lumera acquires Acuity to strengthen UK life and pensions reach

December 19, 2025

Lumera, a European InsurTech company, has agreed to acquire Acuity, a UK-based consultancy specialising in complex pensions and workforce reform for public sector schemes,...

Vietnamese InsurTech startup Saladin has raised an undisclosed amount in a Series A round led by SBI Ven Capital, through its joint fund with Kyobo Securities and NTUitive.

Saladin lands fresh funding to scale digital insurance

December 12, 2025

Vietnamese InsurTech startup Saladin has raised an undisclosed amount in a Series A round led by SBI Ven Capital, through its joint fund with...

Techficient has unveiled Surefire, a new end-to-end life insurance underwriting platform designed to simplify underwriting, cut costs, and improve business quality for carriers.

Techficient debuts Surefire solution to simplify life insurance processes

December 11, 2025

Techficient has unveiled Surefire, a new end-to-end life insurance underwriting platform designed to simplify underwriting, cut costs, and improve business quality for carriers. The InsurTech...

Sixfold, the AI underwriting platform used by leading life, health and P&C insurers, has launched a new AI Adoption Guide to help carriers accelerate the transition from pilot programmes to full deployment.

Sixfold unveils AI adoption guide for insurers

December 10, 2025

Sixfold, the AI underwriting platform used by leading life, health and P&C insurers, has launched a new AI Adoption Guide to help carriers accelerate...

LifeSearch, a UK-based protection advice specialist, has become the first company to integrate a fully digital trust solution into a self-serve life insurance journey, enabling customers to place policies bought online directly into trust.

LifeSearch launches digital trust for online life insurance

December 2, 2025

LifeSearch, a UK-based protection advice specialist, has become the first company to integrate a fully digital trust solution into a self-serve life insurance journey,...