Clearcover, a next generation insurance company, has partnered with ServiceUp to enhance the car repair experience.
The move will see Clearcover’s seamless claims handling integrated into ServiceUp’s white glove service and delivery to achieve this.
The partnership was established to offer Clearcover policyholders a more convenient and efficient way to manage their car repairs.
With ServiceUp’s comprehensive vehicle repair platform, customers can now arrange for repairs and maintenance services directly from their mobile devices, without leaving their homes.
The offering includes vehicle pick-up and delivery, providing a fully remote car repair experience for Clearcover users.
Clearcover specialises in providing digital-first insurance solutions, designed to make the claims process faster and easier for policyholders.
The company’s mission revolves around innovation, and it prides itself on delivering an intuitive customer experience through advanced technology.
ServiceUp, a leader in automotive repair technology, provides an end-to-end vehicle repair solution, offering users a streamlined service that includes scheduling, pick-up, repair, and delivery.
ServiceUp’s platform allows for efficient management of repairs, with the aim of reducing wait times and improving overall service.
According to Clearcover, the partnership has already resulted in noticeable improvements in operational efficiency.
In a case study published by ServiceUp, Clearcover reported that the collaboration reduced repair cycle times by more than 30% and saved over 20 hours of work per week for each adjuster. These metrics underline the effectiveness of the joint efforts between the two companies.
Aaron Wheaton, Clearcover chief of claims and customer service, said, “We are thrilled to join forces with ServiceUp to bring an unmatched level of convenience and quality service to our customers. This tech-forward approach aligns with our commitment to innovation and customer satisfaction. We are already seeing improvements in efficiency.”
Brett Carlson, CEO of ServiceUp, added, “We’re thrilled to partner with Clearcover to bring the power of ServiceUp’s repair platform to its customers. By combining both companies’ innovative tech and a unified commitment to customer service, we’re setting new standards in the automotive and insurance industries. This partnership underscores our joint dedication to providing seamless, efficient, and reliable solutions for all customers.”
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