ClearScore is closing its DriveScore app on 3 December 2026, bringing an end to its telematics-based proposition that enabled UK drivers to share their driving behaviour with insurers in return for personalised car insurance pricing.
The shutdown will leave users unable to record journeys, access their driving scores or use the app’s features. It will also remove the ability to obtain insurance quotes and discounts on car insurance, car finance and other products through DriveScore. ClearScore has notified its insurer partners that driving data from the platform will no longer be available for pricing policies once the service closes.
The company said the decision reflects a change in its strategic priorities, with DriveScore no longer fitting its long-term plans. ClearScore will now focus its resources on its core credit score and report business, despite describing the app as having made a real difference to the UK car insurance market.
DriveScore entered the market in 2021, using technology from Cambridge Mobile Telematics to monitor driving behaviour and generate scores based on motorists’ journeys. These scores could then be shared with insurance providers to support more personalised premium calculations.
Its distribution capabilities were expanded through an integration with CDL‘s Strata platform, which enabled insurers to access driving data during the quotation process. Policy Expert was the first insurer brand to adopt the integration, bringing telematics information directly into the insurance purchasing journey.
DriveScore subsequently broadened its proposition beyond motor insurance. A September 2025 partnership with Coplus introduced ancillary insurance products, while Coplus also operated the cover and claims services associated with DriveScore’s Halo insurance subscription.
Existing policyholders will not lose their car insurance as a result of the closure. Policies purchased after receiving a DriveScore-generated quote will continue under the original terms agreed with their insurers. However, Halo subscriptions will automatically terminate, with customers informed when their cover ends.
Customers with claims relating to incidents that occurred before their cover expires will retain access to the Coplus portal to submit them, even after the DriveScore app becomes unavailable.
The closure will also affect how users can access and retain their telematics information. Journey histories will remain accessible until 3 December, but motorists who want copies of their trip records or crash data captured through the app’s incident detection feature must contact DriveScore’s support team before the shutdown.
All journey and incident records will be permanently deleted 90 days after the app closes. Users can also request early account deletion through the Account Profile section. The closure will not affect customers’ wider ClearScore accounts.
The move removes another telematics proposition from the UK motor insurance market, where driving behaviour data has provided insurers with an additional way to assess risk and offer premiums tailored to individual motorists. For ClearScore, the decision signals a renewed focus on its established credit scoring operations rather than expanding its insurance technology offering.
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