Life/Health Insurance

Incorporating essential services into insurance apps is crucial for boosting customer engagement and enhancing the overall user experience. Hosting a recent webinar, Manal Hoyer, Chief Operating Officer at dacadoo, sat down with Marleydy Arias Sarmiento, Digital Experience and Marketing Transformation Manager at Seguros Bolivar, to discuss how insurers can integrate comprehensive services into insurance apps to create seamless, value-added experiences.

Pacific Life Re, a global reinsurance provider, has partnered with Kakao Pay to deliver digital life insurance solutions to consumers in South Korea.

Customer retention is a critical focus for life and health insurers, who must now navigate an evolving market landscape characterised by increasing customer expectations. Providing personalised experiences, streamlining claims processes, and implementing wellness programmes are all essential strategies that insurers can leverage to enhance customer engagement, reduce churn, and foster long-term loyalty. Digital health engagement platform dacadoo offers up some ideas as to how life and health insurers can retain their customers.

London-based HealthTech company, Semble has raised $15m in a Series B funding round led by Mercia Ventures. 

Prudential Hong Kong, a leading life insurance provider in Hong Kong, has launched MedScreen+, a digital underwriting tool designed in partnership with Reinsurance Group of America. 

Iress, a leading technology provider for the financial services industry, and Zurich, a prominent global insurer, have announced a partnership to enhance the quotation process for life insurance products on Iress’s The Exchange platform.

Public and social care systems across many countries are currently strained, grappling with ageing populations and a parallel increase in the demand for health services. These challenges are compounded by stagnant public healthcare budgets and a shortage of skilled healthcare professionals.

Gradient AI, a prominent enterprise software provider, has partnered with Michigan Planners, a full-service insurance agency, to provide more accurate risk assessments and better-customised health plans.

Qantev, an AI-powered platform focused on health and life insurers, has raised €30m in a funding round led by Blossom Capital.

Specialist research firm FinTech Global has released its seventh annual InsurTech100 list, outlining some of the industry’s leading incumbents.