Sector Updates

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.

Qantev and INSTANDA collaborate to transform health & life insurance

Qantev, an AI-driven claims management platform specialising in health and life insurance, has partnered with INSTANDA to provide insurers with an integrated solution to streamline policy administration and optimise claims processing.
Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.

Markel transitions Guidewire ClaimCenter to the cloud to enhance claims processing

Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.
Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency.

WisePal launches digital insurance agency with Bindable’s virtual agency solution

Bindable, a provider of Insurance-as-a-Service technology solutions, has partnered with WisePal, a cost-saving software company, to launch a new in-house digital insurance agency. The initiative...
In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.video

How evolving customer needs are shaping InsurTech in 2025

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur, the company believes that automation should empower users, not overwhelm them. This is why Ushur Studio has been crafted with a focus on usability-first principles, ensuring that AI-powered customer engagement remains accessible, intuitive, and powerful for users without requiring coding expertise.

How Ushur Studio is redefining the user experience

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...
Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has launched a comprehensive ecosystem tailored for the global insurance industry.

Duck Creek Technologies launches Marketplace to revolutionise insurance payments

Duck Creek Technologies, a global provider of intelligent solutions for property and casualty (P&C) and general insurance, has launched a comprehensive ecosystem tailored for the global insurance industry.
Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.

Faura joins Guidewire’s Insurtech Vanguards program

Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.
Joshin, a leading provider of neurodivergent and disability support services, has partnered with Aon to offer employers specialised neurodiversity resources and advanced workforce analytics for improved inclusion and employee wellbeing.

Joshin and Aon partner to better employee welfare

Joshin, a leading provider of neurodivergent and disability support services, has partnered with Aon to offer employers specialised neurodiversity resources and advanced workforce analytics for improved inclusion and employee wellbeing.
Ushur, a leader in customer experience automation for regulated industries, has announced the appointment of Deepak Vedarthan as senior vice president of customer success.

Ushur appoints Deepak Vedarthan as senior vice president of customer success

Ushur, a leader in customer experience automation for regulated industries, has announced the appointment of Deepak Vedarthan as senior vice president of customer success.
Bold Penguin, a digital platform specialising in commercial insurance solutions, has partnered with EMPLOYERS, a national provider of workers’ compensation insurance, to expand coverage options on the Bold Penguin Terminal platform.

Bold Penguin partners with EMPLOYERS to streamline workers’ compensation coverage

Bold Penguin, a digital platform specialising in commercial insurance solutions, has partnered with EMPLOYERS, a national provider of workers’ compensation insurance, to expand coverage...

News Stories

Wellness programmes have become an increasingly common feature in life insurance offerings. Many insurers launch digital health initiatives with strong internal support and early customer interest. Yet maintaining engagement over time remains a persistent challenge.

Why life insurers struggle to sustain wellness programme engagement

Wellness programmes have become an increasingly common feature in life insurance offerings. Many insurers launch digital health initiatives with strong internal support and early...
INSTANDA has launched INSTANDA MAX, a new ‘underwriter-first’ capability designed to help commercial and non-admitted insurers underwrite tens of thousands of complex assets within a single policy in real time.

INSTANDA introduces MAX to scale commercial underwriting with AI

INSTANDA has launched INSTANDA MAX, a new ‘underwriter-first’ capability designed to help commercial and non-admitted insurers underwrite tens of thousands of complex assets within...
Acrisure has acquired technology-driven managing general agent Vave from Canopius Group, strengthening its position in the US insurance market and expanding its data-led underwriting capabilities.

Acrisure strengthens E&S underwriting with Vave acquisition

Acrisure has acquired technology-driven managing general agent Vave from Canopius Group, strengthening its position in the US insurance market and expanding its data-led underwriting...
Talanx AG has raised €1bn through a dual bond issuance aimed at strengthening its capital structure and supporting long term financial flexibility.

Talanx lands €1bn through dual bond issuance

Talanx AG has raised €1bn through a dual bond issuance aimed at strengthening its capital structure and supporting long term financial flexibility. The financing consists...
UK insurer Covéa is overhauling how it manages fraud and risk across the insurance lifecycle, selecting Shift Technology as a long-term strategic partner to support a new end-to-end approach spanning underwriting, claims and mid-term policy adjustments.

Covéa adopts Shift AI to unify underwriting and claims risk

UK insurer Covéa is overhauling how it manages fraud and risk across the insurance lifecycle, selecting Shift Technology as a long-term strategic partner to...
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