Consumer Platforms

Wisedocs, an AI-powered claims platform with expert human oversight, has launched two new features designed to enhance the processing of complex medical records and claims documentation.

Wisedocs unveils new AI-powered tools to streamline medical records and claims management

Wisedocs, an AI-powered claims platform with expert human oversight, has launched two new features designed to enhance the processing of complex medical records and...
Announced in early 2021 and currently at version 3.2, the Core Data Record (CDR) is a groundbreaking initiative aimed at streamlining and standardising transaction data collection. Designed to be captured at the point of binding, this system facilitates key processes such as premium validation, claims matching, tax validation, and regulatory reporting. Now it is at the epicentre of the insurance sector's digital revolution, as Novidea explains.

How Lloyd’s Core Data Record is transforming the insurance industry

Announced in early 2021 and currently at version 3.2, the Core Data Record (CDR) is a groundbreaking initiative aimed at streamlining and standardising transaction...

Carbon Underwriting adds industry veterans Paddy Byrne and Michael Watson to board

Carbon Underwriting, a specialist independent managing general underwriter and Lloyd’s syndicate, has announced significant changes to its board of directors. The company has appointed industry...
Simplifai, a leader in AI-driven automation, has launched Agentic AI designed to optimise critical processes such as claims handling, underwriting, and customer service.

Simplifai launches Agentic AI to transform insurance automation

Simplifai, a leader in AI-driven automation, has launched Agentic AI designed to optimise critical processes such as claims handling, underwriting, and customer service. The Norwegian...
Earnix, a global leader in intelligent decisioning SaaS solutions for financial services, has emphasised the importance of the UK’s newly released AI Cyber Security Code of Practice.

Earnix emphasises importance of UK’s AI Cyber Security Code of Practice

Earnix, a global leader in intelligent decisioning SaaS solutions for financial services, has emphasised the importance of the UK’s newly released AI Cyber Security...
Ahoy! Insurance, a technology-driven InsurTech provider specialising in marine insurance, has announced its expansion into the Florida market.

Ahoy! Insurance enters Florida market with innovative marine insurance solutions

Ahoy! Insurance, a technology-driven InsurTech provider specialising in marine insurance, has announced its expansion into the Florida market. This move aims to provide Florida’s boating...
Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.

Markel transitions Guidewire ClaimCenter to the cloud to enhance claims processing

Markel, the insurance division of Markel Group Inc., has successfully migrated its Guidewire ClaimCenter from an on-premise system to Guidewire Cloud.
In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.video

How evolving customer needs are shaping InsurTech in 2025

In 2025, the InsurTech landscape is undergoing a transformation driven by shifting consumer expectations. The demand for instant services, hyper-personalised policies, and seamless digital experiences is pushing insurers to adopt cutting-edge technology at an accelerated pace. As AI and automation take centre stage, companies are rethinking how they engage with policyholders—balancing efficiency with the need for human interaction in sensitive cases.
When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur, the company believes that automation should empower users, not overwhelm them. This is why Ushur Studio has been crafted with a focus on usability-first principles, ensuring that AI-powered customer engagement remains accessible, intuitive, and powerful for users without requiring coding expertise.

How Ushur Studio is redefining the user experience

When it comes to creating a great user experience (UX), it’s not just about making technology look good—it’s about making it feel effortless. At Ushur,...
Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.

Faura joins Guidewire’s Insurtech Vanguards program

Faura, an innovative InsurTech company specialising in loss control solutions for natural disasters, has been selected to join Guidewire‘s Insurtech Vanguards program.

News Stories

Liberty Mutual has been testing a ChatGPT integration that allows users to request personalised auto insurance quote estimates directly within the AI chat interface.

Liberty Mutual pilots insurance quoting inside ChatGPT

Liberty Mutual has been testing a ChatGPT integration that allows users to request personalised auto insurance quote estimates directly within the AI chat interface. The...
Federato has appointed insurance technology executive Yogesh Sapre as chief revenue officer as the AI-native insurance platform continues expanding following its recent funding round and international growth push.

Federato appoints insurance veteran Yogesh Sapre as CRO

Federato has appointed insurance technology executive Yogesh Sapre as chief revenue officer as the AI-native insurance platform continues expanding following its recent funding round...
BriteCore has launched an enterprise AI strategy featuring eight embedded AI copilots and a new infrastructure layer designed to connect insurer-built and third-party AI agents directly into insurance operations.

BriteCore unveils enterprise AI platform for insurers

BriteCore has launched an enterprise AI strategy featuring eight embedded AI copilots and a new infrastructure layer designed to connect insurer-built and third-party AI...
ERGO NEXT Insurance has partnered with TikTok Shop to offer embedded business insurance products to eligible sellers using the e-commerce platform.

ERGO NEXT launches embedded insurance for TikTok sellers

ERGO NEXT Insurance has partnered with TikTok Shop to offer embedded business insurance products to eligible sellers using the e-commerce platform. The digital InsurTech company...
Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across its life insurance operations.

Prudential unveils AI assistant for financial professionals

Multinational insurer Prudential has launched an AI-powered assistant designed to help financial professionals access underwriting information, product details and business forms more quickly across...
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